New figures show high parcel delivery surcharges in Argyll and Bute and across the Highlands and Islands are continuing to be imposed unfairly by retailers in defiance of strong public concern and much political campaigning.

Commenting, Argyll and Bute MSP Michael Russell said:

“It is simply wrong that despite the hard work and efforts from MSPs, MPs, the media and members of the public across Scotland backing the Fair Delivery Charges campaign, shoppers in Argyll and Bute and across the Highlands and Islands are paying more this year on parcel delivery surcharges than last year.

“Research commissioned by my colleague Richard Lochhead, the MSP for Moray shows that shoppers in Argyll and Bute were forced to spend £3.95m in 2018 – up from £3.77 in 2017 – on parcel delivery surcharges simply because of where they live.

Some will argue this is because more use is being made of on line shopping, but that should have the effect of reducing delivery costs, not increasing them.

In fact consumers in rural parts of Scotland such as those living across Argyll and Bute, rely on online shopping because of their geographical disadvantages and they should not have to put up with the incredibly high – and rising – surcharges that retailers impose.

“Whilst authorities are now starting to take action, a more urgent approach is now needed as the cost of surcharges is continuing to rise. The UK is responsible for regulating on this matter and they need to intervene and tackle the issue. Westminster needs to listen and act.“

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